INFORMATION AND GENERAL CONDITIONS
ARRIVAL & DEPARTURE:
The day of the clients' arrival, the rooms will be ready from 14:30 The day of the clients' departure, the rooms must be free by 10:00
ACCESS TO THE SPA AND TO THE FITNESS CENTRE:
Admission to the Wellness Centre is not The tariffs includes the access to the SPA and the Fitness Centre.
From 14:30 of the arrival day until 12:00 of the departure day.
The admission to the SPA after 12:00 of the departure day is possible only if clients pay the access' tariff reserved to the guests of the hotel. They have wardrobe, changing room, hairdryer, shower. Admission to the Wellness Centre is not allowed to children under 16 years.
There is a mini-club service ( Summer and Holidays) or baby sitter in other periods of the year.
Children from 16 to 18 years are welcome to the SPA but must be accompanied by an adult in the areas.
It is possible to preserve the room until 18:30 with the payment of the late check out.
CONFIRMATION OF THE RESERVATION:
The reservation is confirmed only if it is written and if it is followed by at the payment of a deposit of 30% of the total stay. The payment of the deposit can be done throw an international money order, bank transfer or Credit Card.
CONDITIONS OF CANCELLATION:
No penalty if the cancellation is done 10 days before the arrival
Payment of a penalty of 30 % if the cancellation is done from 9 to 3 days before the arrival
Payment of a penalty of 100 % if the cancellation is done 3 days before the arrival